Order Processing & Shipment Timing

• All orders are processed within 24 hours of purchase.
• Next-day delivery is available for orders placed before 5 PM (Monday–Thursday).
• Orders placed on Fridays for next-day delivery will arrive on Monday.
• During peak periods, shipments may experience slight delays. We will do our best to dispatch orders on time and appreciate your patience.

Once your order has shipped, you will receive a confirmation email with tracking details. If you do not receive this email, please contact our support team.

Shipping Rates & Delivery Estimates

• Shipping costs and estimated delivery times are calculated at checkout.
• Most orders within neighboring countries of the Netherlands arrive within 2-3 business days, while shipments to further locations may take longer.

Estimated Delivery Times by Country:

Country	Expected Delivery Time
Germany, Netherlands, Belgium, Luxembourg	2-3 Days
France, Lithuania, Italy, Poland, Czech Republic, Sweden, Denmark, Austria	3-6 Days
Spain, Ireland, Switzerland, Slovenia, Croatia, Estonia	5-10 Days

Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information to monitor your shipment’s progress.

Customs, Duties & Taxes

• EU Orders: Orders shipped within the European Union are dispatched from our Netherlands warehouse and are not subject to import VAT or duties.
• Non-EU Orders: Shipments to Norway, Switzerland, and other non-EU countries may be subject to import duties and VAT at local rates. These charges are the responsibility of the customer. Mannkitchen is not responsible for additional customs fees or delays.

Damaged or Lost Shipments

Mannkitchen is not liable for products that are damaged or lost during shipping. If your order arrives damaged:

1. Contact the shipping carrier or our support team to file a claim.
2. Retain all packaging materials and damaged items for the claims process.

For any further questions or assistance, please contact us at info@mannkitchen.co.uk.